Customer Service

Need Help?  Shimadzu Customer Service is happy to help you with all your questions. Feel free to contact us directly if need be.
 
Options for contacting customer service

By phone, call: 1-800-477-1227. Dial 2 for customer service.

Email our customer service department: customer.service@shimadzu.com.

Chat with customer service department (click the image after it loads, may take a minute) Our customer service hours are 8:30AM TO 5:00 PM EST.